Terms and Conditions of Site Access
This World Wide Web Site (the "Site") is operated by Lanehouse Group, a company registered under the Companies Acts in England (No.00723405) and having its registered office at 1 Avon Close, Granby Industrial Estate, Weymouth, Dorset, DT4 9UX.
Copyright
All materials within the Site are the intellectual property of Lanehouse Group. Such materials may not be copied or reproduced, save to the extent necessary to view the same on-line. However, you may print complete pages of the site to hard copy for your own personal use.
Privacy
Lanehouse Group will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.
If you have already submitted Personal Data and would like it removed from our records, please contact us and we will use reasonable efforts to delete your information from our records.
If you provide Lanehouse Group with Personal Data it will store this information about you now and in the future for marketing purposes, market research, tracking of sales data, and in order to contact you. Lanehouse Group will not give any personal information to any Company or persons without your prior consent.
Cookies
Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.
Compliance Cookie
This cookie is placed if the "OK" button is clicked in Cookie Policy alert box. Once you have given your consent to the use of cookies on our site this message is prevented from displaying. If you wish to remove cookies from your computer or device, please refer to your browser settings.
Analytics Cookies
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
Third Party Cookies
We may use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevent to your interests. If you do not use such platforms then our site will not place these cookies on your device.
Functional Cookies
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.
External Links
Lanehouse Group does not hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through on a link on this site is outside of our control. You visit any external sites entirely at your own risk.
Disclaimer
This information in this site is intended for customers and prospective customers of Lanehouse Group in the United Kingdom and may not be applicable to other jurisdictions. Lanehouse Group will use reasonable endeavours to ensure that the contents of this Site are accurate and up to date. However, Lanehouse Group reserves the right to change product prices and specifications at any time.
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Lanehouse Group reserve the right to change any of the above terms and conditions at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website immediately.
ADR (Alternative Dispute Resolution)
Where your complaint cannot be resolved, once you have exhausted our internal process you may refer the dispute to the following ADR processes.
1. Where your complaint does not relate to a financial service, the National Conciliation Service. For details telephone 01788 538317, or visit www.nationalconciliationservice.co.uk
2. Where your complaint relates to Financial services, the Financial Ombudsman Service. This service is free to use. telephone 0300 123 9 123 or visit www.financial-ombudsman.org.uk
3. Where any dispute cannot be resolved through ADR, this Purchase Order and Contract shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.